Privacy Policy

Last updated: 25 April 2026

Therapoice is committed to protecting your privacy. This policy explains what information we collect through this website, how we use it, and how you can contact us about your data.

What we collect

When you submit the contact form, we collect details you provide, including your name, email address, role, and message content.

How we use your information

• Respond to your enquiry and provide follow-up information.
• Understand interest from families, therapists, and partners.
• Improve our pilot planning and communication.

How form data is processed

Form submissions are sent via secure email delivery infrastructure. Access is limited to authorised Therapoice team members and partners managing enquiries.

Data sharing

We do not sell personal information. We may share data with service providers required to operate the website and communication workflow, subject to reasonable confidentiality and security controls.

Data retention

We retain enquiry data only as long as needed for communication, pilot planning, legal obligations, and record-keeping.

Your rights and contact

You may request access, correction, or deletion of personal information by contacting salam@9t5.com.au.